incident.io plugin for Claude

Write and maintain architecture docs — the documents that say what each system is, where it runs, what it depends on, and the real names of things (cloud projects, clusters, namespaces, hostnames, buckets). The heart…

The organisation's catalog in incident.io: its types and entries (services, teams, components, customers, users and whatever else it models), their attributes, and the references between them. Use whenever you're work…

Review the health of your incident.io agent estate — plugins, skills, connections — and say what to fix, without fixing anything itself. Use whenever anyone asks whether their incident.io setup is healthy, what's degr…

Set up, explain and troubleshoot incident.io extensions: the plugins of skills and the connectors (MCP servers, HTTP APIs) that give incident.io's agents an organisation's own knowledge and tools. Use whenever you're…

Reading and changing incidents in incident.io: status, severity, roles, fields, updates, channel messages and the AI investigation. Use whenever you're working with an incident in any way, even a single read or change…

Who is on call in incident.io and how they get paged: schedules, rotas and shifts, overrides, cover requests, escalation paths, and pages (escalations). Use whenever you're working with any of these in any way, includ…

Work with an incident's postmortem document — the write-up a team produces after an incident. Use when the conversation is about a postmortem, post-incident review, debrief or retro document: finding it, creating one,…

Create and improve the skills in your own plugins — the ones incident.io's agents and your coding agents load. Use whenever you're writing, editing, or reviewing a skill in any way: creating one, improving one from us…

How the incident.io skills speak to the person in the session: what the user hears and what goes in the record, ending each reply with one next step, keeping a fixed milestone list through a multi-step job, and using…

Query an organization's observability data — logs, metrics, traces, profiles, dashboards, Kubernetes, SQL databases — with the incident.io telemetry tools. Use when answering a question that needs evidence from its mo…